Lunarray.live (“we,” “our,” or “us”) is committed to protecting your privacy and providing transparency about how we collect, use, store, and share your information. This Privacy Policy explains the personal data collected through Lunarray.live, our digital tools, online forms, memberships, and programs, and how that information is used for communication, marketing, community engagement, and operational purposes.
1. Information We Collect
We may collect personal information when you:
- Create an account on Lunarray.live
- Register for events, programs, or online sessions
- Purchase services, subscriptions, or digital goods
- Submit content, forms, or uploaded materials
- Interact with the website, community spaces, or outreach platforms
- Join newsletters, alerts, or promotional lists
Information you may provide includes:
- Name
- Email address
- Phone number
- Username or profile details
- Billing and payment information
- Social media handles or connected profiles
- Optional demographic or preference data
- User-generated content such as uploads, posts, or submissions
Automatically collected data may include:
- Device identifiers
- IP address and approximate location
- Browser type
- Usage patterns and interaction data
- Cookies and tracking technologies
- Session analytics to improve site functionality
2. How We Use Your Information
By using Lunarray.live or providing your information, you consent to our use of your data for:
A. Communications
- Account confirmations and system notifications
- Platform updates, feature announcements, and operational alerts
- Event reminders and scheduling updates
- Customer support and follow-up messages
B. Marketing & Community Engagement
- Promotional messages, offers, and discounts
- Announcements for workshops, programs, events, and digital products
- Personalized or targeted marketing content
- Community engagement and feature highlights
C. Platform Operations & Improvements
- Processing payments, subscriptions, and registrations
- Enhancing website performance and user experience
- Analytics, feedback analysis, and trend insights
- Security monitoring and fraud prevention
3. How We Share Your Information
We do not sell, rent, or trade your personal information.
We may share data only when necessary, and only with trusted service providers, such as:
- Email and communication platforms
- CRM and account management tools
- Payment processors
- Event and membership systems
- Analytics and marketing tools
- Cloud hosting and cybersecurity services
All partners are required to protect your information and use it solely to perform contracted services.
4. Your Rights & Choices
You may at any time:
- Opt out of marketing or promotional emails
- Update your personal information
- Request access to the data we store
- Request deletion of your data (unless retention is legally required)
- Close your Lunarray.live account
To make a request, contact:
Each marketing email includes an unsubscribe link for easy opt-out.
5. Data Security
We take reasonable steps to protect your personal information, including:
- Secure encrypted transmissions (SSL/HTTPS)
- Restricted access controls
- Verified third-party service providers
- Regular security reviews and monitoring
- Payment processing through PCI-compliant vendors
We retain information only as long as necessary to fulfill the purposes described in this policy or as required by law.
6. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in features, requirements, or practices. Updated versions will be posted on Lunarray.live.
Contact Us
If you have any questions about this Privacy Policy or how your information is handled, contact: